Remote Support

      Windows (Teamviewer)

 

System Check

   Check Your System for Trapp Online Compatibility

Is your computer ready for Trapp Online? Perform a system analysis to find out if your  computer has all the necessary components installed to run our software. If you are a Windows  user you will need to be running XP SP3, Vista SP1 or Windows 7. You also need .net 3.5 sp1 or higher  and ActiveX enabled.

 

Helpful Downloads

    Windows XP Service Pack 3

    Vista Service Pack 1

    .net 3.5 Service Pack 1

    Thin Print - 32bit

    Thin Print - 64bit

 

Printer Drivers

HP Drivers:   

Windows XP Windows XP (64 bit) Windows Vista Windows Vista (64 bit) Windows 7 Windows 7 (64 bit) Server 2003 Server 2003 (64 bit) Server 2008 Server 2008 (64 bit)

 

Internet Integrity Testing

     Speed Test #1

     Speed Test #2

Use these speed tests to test the speed of your internet connection. A poor connection will adversely affect your online experience.

 

Tech Tools

     Ping Plotter Pro - Download

Graphically display performance metrics about the route your data takes to a server.  Monitor network performance over time, capturing the moments when problems surface.  Get notified when there is a network problem. Save data or images, and send to others for review. 

Remote Support

      Mac (Teamviewer)

 

Helpful Downloads

    Mac RDC Client 2.0